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Knock Your Socks Off
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Overview

It's a frightening fact!  68% of lost customers defect because of a single contact with an indifferent "sounding" employee.

When customers do call, they call You.  And with each contact, your performance speaks for the entire company.

Now, each and every day, you can remind yourself, colleagues, and management of the customer support center's vital contribution to customer retention.  Proudly display and use your "When supporting the customer, YOU ARE the company" mug and acknowledge your crucial role in enterprise-wide success.