Overview

This management training course presents essential skills and knowledge required to handle various communication and leadership challenges faced by a new manager. Being an effective leader requires not only excellent technical skills, but also interpersonal and management skills. The three day, hands-on training will prepare you to identify and utilize your unique leadership style, understand the attitudes and abilities of your employees, give proper feedback, be a good coach, build and maintain an effective team, and motivate.

By attending this training seminar you'll:

• Learn about the roles of a new manager
• Discover your responsibilities as a supervisor or new manager as they relate to planning, executing, and monitoring your duties
• Learn how to avoid micro-managing - the number one mistake of new managers
• Utilize the Myers-Briggs Personality Indicator to understand the 16 combinations of personality types.
• Gain an understanding of the communication loop and how to avoid obstacles to effective communication
• Gain the skills needed to master active listening
• Learn the art of coaching and delegating effectively
• Learn how to conduct performance reviews and provide effective feedback

Who Would Benefit

Management and Leadership Skills for New Managers training course is ideal for those who are or will be responsible for managing staff or consultants, project managers, new supervisors, or any supervisor with less than 5 years of experience.

Agenda

1. Roles and Responsibilities of a New Manager

• Skills and knowledge required for effective management
• Your role and responsibilities as manager
• Transition from individual contributor to manager
• Effective workforce management
• Remote Management

2. Managing Performance

• Effective performance management and roadblocks
• Evaluating Performance
• Setting goals, providing effective feedback, and conducting alignment discussions

3. Effective Communication

• Effective communication defined
• Steps involved in effective communication
• Barriers to effective communication and overcoming them
• In-person communication Vs remote communication
• Five steps in effective communication process
• Choosing the right method to communicate
• Virtual communication

4. Situational Leadership II: The Art of Influencing Others

• Develop people, value differences, and encourage more frequent and honest communication
• Develop your leadership style to grow competence and gain commitment from employees on their tasks
• Match your leadership style to the employee's developmental needs and task at hand

5. Coaching For Performance

• How coaching develops, enhances, and achieves goals
• Requirements and importance of coaching
• Practice coaching and correcting difficult and challenging behaviors
• Managing a coaching discussion
• Differences between coaching and discipline

6. Motivating

• Motivation and your role in creating a motivational setting
• The cost of demotivation and disengagement
• Important elements of the motivational process
• Create your own practice for building a motivational climate

7. The Art of Delegating

• Types of delegation
• Benefits and challenges of delegation
• Recognize your comfort with delegation
• How to conduct an effective delegation conversation
• Practice your delegation skills

Registration Fees

Both classroom and virtual training formats are available.

The per student registration fee for both formats is $2,395. Fees for classroom session include the seminar, course materials, and morning and afternoon refreshments.

Classroom training begins at 8:30 AM each day and concludes at 4:30 PM unless otherwise directed. Please arrive early on the first day to sign-in and meet fellow attendees. If you register less than one week in advance of a class, please bring your confirmation letter. Business casual attire is appropriate. For information on virtual training session start and stop times, refer to the course schedule below.

Register securely online with confidence or please call (708) 246-0320.

Seminar Schedule

Feb 13-15, 2013	San Francisco, CA	San Francisco Training Center
Feb 20-22, 2013	Los Angeles, CA	Location to Announced
Feb 20-22, 2013	Washington, DC	Executive Conference Center
Feb 26-Mar 7, 2013	2:00-5:00 PM ET	Virtual Classroom
Mar 4-6, 2013	New York, NY	NY Executive Conference Center
Mar 6-8, 2013	San Francisco, CA	San Francisco Training Ctr.
Mar 11-13, 2013	Houston, TX	Hilton Westchase
Mar 18-20, 2013	Chicago, IL	Chicago Offices
Mar 18-20, 2013	Philadelphia, PA	Top of the Tower
Mar 25-27, 2013	Seattle, WA	Washington State Convention Center
Mar 25-27, 2013	Washington, DC	Executive Conference Center
Mar 27-29, 2013	Cincinnati, OH	Location to Announced
Apr 1-3, 2013	New York, NY	NY Executive Conference Center
Apr 3-5, 2013	Irvine, CA	Location to Announced
Apr 8-10, 2013	Kansas City, KS	Location to Announced
Apr 10-12, 2013	Chicago, IL	Chicago Offices
Apr 15-17, 2013	San Francisco, CA	San Francisco Training Ctr.
Apr 17-19, 2013	Dallas, TX	Crowne Plaza North Dallas
Apr 22-24, 2013	Atlanta, GA	Executive Conference Center
Apr 22-24, 2013	Boston, MA	Location to Announced
Apr 29-May 1, 2013	Washington, DC	Executive Conference Center
May 1-3, 2013	Chicago, IL	Chicago Offices
May 1-3, 2013	San Francisco, CA	San Francisco Training Center
May 8-10, 2013	Pittsburgh, PA	Top of the Tower
May 15-17, 2013	Denver, CO	Location to Announced
May 15-17, 2013	Raleigh, NC	Location to Announced
May 20-22, 2013	Los Angeles, CA	Location to Announced
May 20-22, 2013	New York, NY	NY Executive Conference Center
June 3-5, 2013	Seattle, WA	Washington State Convention Center
June 5-7, 2013	Washington, DC	Executive Conference Center
June 10-12, 2013	Atlanta, GA	Executive Conference Center
June 12-14, 2013	San Francisco, CA	San Francisco Training Center
June 17-19, 2013	Chicago, IL	Chicago Offices
June 17-19, 2013	New York, NY	NY Executive Conference Center
June 26-28, 2013	Philadelphia, PA	Top of the Tower
July 17-19, 2013	Houston, TX	Hilton Westchase

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