Home

Help Desk Books
Call Center Management
Automation Aids
Online Support
Customer Satisfaction
Knock Your Socks Off
Help Desk Institute
Telecom Books
Communication Skills
Call Center Monitoring
Bargain Books (50% off!)

Seminars

Title Index
Subject Index
Author Index
Catalog Index

Email the Librarian
Ways to Order
Shipping Options

Seminar Venue:

Hyatt Regency Cambridge
575 Memorial Drive
Cambridge, MA 02139
Tel: (617) 492-1234


Directions:

From Logan Airport

Follow directions for Ted Williams Tunnel. Go through tunnel and follow signs for exit 25, S. Station. At top of ramp, take a right onto Congress St, follow to “D” St, take a right onto “D” St, and your 2nd right onto Summer St. Follow Summer St to Kingston St, turn left into Kingston St then right into Bedford St. Take next left onto Chauncy St then right onto Ave De Lafayette. The Hotel main entrance is on your right.


Nearby Accommodations:

Hyatt Regency Cambridge
575 Memorial Drive
Cambridge, MA 02139
Tel: (617) 492-1234


The Resource Center for Customer Service Professionals, LLC
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251

Copyright © 1999-2010  Resource Center for Customer Service Professionals, LLC.  All rights reserved.
Last modified August 31, 2010