Seminar Fees:  

$995

Select a payment option:

Pay by credit card
      Card:                     American Express         Visa         Mastercard
      Card number:         Exp. date:
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Will fax company Purchase Order # to 708-246-0251.*

Will mail check payable to "Resource Center for Customer Service Professionals" to P.O. Box 401, Western Springs, IL 60558.*

 * Payment required minimum one business day prior to start of seminar. A credit card hold will be required on purchase orders.  The card will not be charged unless payment is not received within two weeks following the seminar.  

Now, select your free* gift for registering from the Resource Center Web Site!

Customer Service Skills for Technical Support Professionals
How to Measure Customer Satisfaction
Using Service Goals and Metrics to Improve Help Desk Performance
By the Numbers: Using Facts and Figures to Get Your Projects, Plans, and Ideas Approved
How to Design and Write Effective Satisfaction Surveys
Marketing the Help Desk to Senior Managers and Customers

* Normal shipping and handling fees apply