Electronic mail is rapidly becoming the dominant form of written communication, and effective e-mail writing skills are essential for everyone in both professional and personal settings.  The fast-paced medium makes new demands on writing style and has its own customs and conventions. The challenge of e-mail is combining formal and informal written English, online jargon, and the right personal style to create clear and concise electronic communication.

The Elements of E-Mail Style is the first practical guide to written electronic communication.  It simplifies and summarizes essential writing techniques so you can upgrade your writing skills and see your e-mail make maximum impact in minimal time.  You'll quickly learn how to:

• Master e-mail conventions, such as it's jargon and etiquette

• Deal with issues of e-mail policy and privacy

• Structure your e-mail messages for impact

• Simplify your e-mail by choosing the right words and cutting word fat

• Achieve the right tone and rhythm

• Build better e-mail messages sentence by sentence

• Improve your spelling and use abbreviations to save time

• Add expression to your e-mail messages by using punctuation and smileys

• Give visual variety to your e-mail through formatting and special characters