Field Service Professional
Online Self-study Training Course, $495
Developed specifically for technical field engineers, the Field Service Professional online training course offers a self directed, modular, and interactive online learning opportunity with on-the-job tools for the field engineers combined with a skills reinforcement tool kit for field leaders. This delivery method provides interactive teaching that enables participants to learn valuable information, and apply it to real world situations through local leadership reinforcement. Upon registration, students are provided access for 60 consecutive days to complete the course and a reinforcement tool kit is provided for the field leadership team.
Who Should Participate
This course is ideal for field service technicians and engineers, field service new hires, and members of a field organization that interact with customers.
1. Communication Fundamentals
2. Understanding Yourself and Your Customer
3. Communication Methods
4. Challenging Customers
5. Maintaining Confidence & Credibility / Effective Teamwork
6. Basic Organization and Productivity
This course prepares participants to take an online exam and become a Certified Field Service Professional. Instructions on scheduling the exam are provided upon course completion. Training fees include the certification.
The per student registration fee for this seminar is $495 and includes the certification exam and certificate.
Register securely online with confidence or please call (708) 246-0320.
Terms & Conditions
Payment is due prior to the seminar.
Seminar provider is not responsible for losses due to cancellation. In all circumstances, seminar provider's liability shall be limited to fees received.
Seminar agenda and assigned instructors are subject to change.
Public Training Terms & Conditions
Seminar cancellation policy. Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $100. Or, you may transfer your registration to another member of your company at no additional charge. Registrants canceling within fourteen days of the seminar will receive training credit, less administrative fees of $100 toward any other Resource Center seminar.
In the unlikely event that a seminar must be cancelled by seminar provider due to unavoidable circumstances, you will be notified at least two weeks prior to the seminar date, and your payment will be refunded.