Voice over IP (VoIP) is an emerging technology on the minds of today's telecom professionals. Despite VoIP's growth in the marketplace, questions about how the technology works and primary network design questions are still common.
This live, interactive VoIP Web training seminar is instructor-lead and offers the personal training you need to further your telecommunications knowledge, through the convenience of the Internet. This course shares an instructional presentation and provides the opportunity for participants to interact and ask questions during a live discussion at the conclusion of the training course. Emphasis is placed on best practices in telecommunications management to ensure maximum effectiveness and tightly managed costs. It brings a whole new dimension to the telecom training environment. Led by the most qualified industry experts, this online training course provides a real-world solution in a straightforward and informative way.
Course Materials & Online Toolkit Portal
Who Should Attend
Public Switched Telephone Network Background
Technology & Protocols
To register, click on the "Book Now" button or please call (708) 246-0320
Payment is due prior to the training seminar, including payment on purchase orders. If payment is not received, a credit card hold will be required for participation. This card will only be processed if payment has not been received within two weeks following the training seminar.
Cancellation Policy. Registrants may cancel up to ten business days in advance of the training seminar start date for a full refund, less administrative fees of $100. Or, you may transfer your registration to another date or member of your company at no additional charge. Please notify us as soon as possible. Registrants cancelling within fourteen days of the training seminar will receive credit, less administrative fees of $100, toward any other Resource Center training seminar. In the unlikely event that a training seminar must be cancelled, you will be notified at least one week prior to the training seminar date.
Agenda, training dates, and time are subject to change.
The Resource Center for Customer Service
PO Box 401, Western Springs, IL 60558
Tel: (708) 246-0320 Fax: (708) 246-0251
Copyright © 1997-2010 Resource Center
for Customer Service Professionals LLC. All rights reserved.
Last modified January 6, 2010