To be successfull in leading an IT organization, understanding that your organization must be lead and operated with the accountability of a business, is crucial. This training seminar focuses on the use of certain disciplines and methodologies to create and present a business case. Developing a strong business case is essential to persuade your executive team to invest in and sponsor your ideas for expanding the scope and capacity of your organization or enhancing its performance in execution and deliverence of its services. In simpler terms, it is used to secure funding and investment to create new opportunities or solve problems in your IT organization.
The course presents solid reasons for preparing business cases and why they are worth your time and effort. You will learn to identify your audience and why it matters in the creation and presentation of your business case. By the end of this one day training program you will be prepared to better define the issues/opportunities and craft a business case that justifies your investment and recommendations. Finally, we will examine ways to conduct the back-ground research and pre-selling of the business case to ensure that your effort will result in approval for funding.
Training seminar objectives:
Why the Business Case is Important:
Creating the Business Case:
IT Financials Metrics:
Business Case Presentation:
Proven Business Case Success:
Registration Fee and What's
Class begins at 8:30 AM and ends at 5:00 PM. Dress is business casual.
To register for this training seminar, use the "Book Now" button or please call (708) 246-0320
Payment is due prior to the seminar.
Cancellation Policy. Due to the preparations required for this seminar, registrants are expected to attend the seminar at the location and date selected. If you can not attend, you may transfer your registration to another person at no additional charge and without penalties. Registrants may cancel up to forty-five days in advance of the seminar start date for a full refund, less administrative fees of $400. There will be no refunds or credits for cancellations made within forty-five days of the seminar or for non-attendance. Please be sure you can attend before registering.
In the unlikely event that a seminar must be cancelled, you will be notified at least two weeks prior to the seminar date. Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares. As seminars are cancelled for under-enrollment from time to time, we strongly recommend that registrants traveling by air purchase only refundable tickets.
Seminar agenda subject to change.
The Resource Center for Customer Service
PO Box 401, Western Springs, IL 60558
Tel: (708) 246-0320 Fax: (708) 246-0251
Copyright © 2006-2007 Resource Center
for Customer Service Professionals LLC. All rights reserved.
Last modified August 13, 2007