PMP Certification Exam Prep Course
4-day training course, $2695
5-day virtual (no travel) training course, $2395
Dates, Locations and Registration


Overview

PMI's Project Management Professional certification is one of the most valued and respected credentials in project management. Earning the PMP credentials will not only further your career but will also help you to build a solid foundation in effectively managing projects. This training course prepares participants to take the PMP® exam, which is administered independently of this class. Please visit the PMI website at www.pmi.org, to review exam eligibility requirements.

The course fulfills the minimum 35 hours of formal training, required as part of the PMP application. It will prepare participants for the Project Management Professional (PMP) and Certified Associate Project Manager (CAPM) exams. Concentrating on exam content from the Guide to the Project Management Body of Knowledge-Fourth Edition (PMBOK® Guide) and other sources, the class includes a wide variety of learning tools and study aids, all using PMI® terminology.

This interactive course includes:

  • PMBOK® Guide-Fourth Edition
  • Over 600 practice questions
  • PMP Exam prep study guides
  • Exercises throughout to reinforce PMP and CAPM exam concepts
  • Handy reference charts
  • Exercises to increase memory recall
  • Flash cards for each knowledge area

Participants will:

  • Review and discuss concepts from the PMBOK Guide, 4th edition (2008) which are covered in the PMP certification exam
  • Apply the PMBOK concepts through case studies and exercises
  • Learn about PMBOK® Guide's five process groups, nine knowledge areas, and the area of professional and social responsibility
  • Become familiar with PMBOK® Guide terms, definitions, and processes
  • Practice for the examination through the use of an extensive bank of simulated questions
  • Develop personalized study aids that meet your learning style
  • Receive practical tips to prepare for, and take, the exam
  • Assess your readiness to sit for the actual PMP exam Prepare for the CPMP or CAPM exams
  • Learn styles and types of questions found on the CPMP or CAPM exams

Who Should Attend

This course is ideal for associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members seeking the PMP or CAPM certification.

Candidates for PMI's CPMP certification:

  • Perform their duties under general supervision and are responsible for all aspects of the project for the life of the project
  • Lead and direct cross-functional teams to deliver projects within the constraints of schedule, budget, and resources
  • Demonstrate sufficient knowledge and experience to appropriately apply a methodology to projects that have reasonably well-defined project requirements and deliverables.

Agenda

1. Introduction

  • CPMP and CAPM Exam Requirements
  • Exam Questions
  • Maintaining Certification
  • Exam-Taking Tips
  • Assessment Quiz

2. PM Foundation

  • PM Definitions
  • Project Life Cycle vs. Project Management Life Cycle
  • Organizational Structure
  • Practice Test

3. PM Process Groups and Knowledge Areas

  • PM Process Groups
  • PM Knowledge Areas

4. Project Integration Management

  • Overview of Project Integration
  • Develop Project Charter
  • Develop Project Management Plan
  • Direct and Manage Project Execution
  • Monitor and Control Project Work
  • Perform Integrated Change Control
  • Close Project or Phase
  • Summary Exercise
  • Practice Exercises
  • Practice Test

5. Project Scope Management

  • Overview of Project Scope Management
  • Collect Requirements
  • Define Scope
  • Create WBS
  • Verify Scope
  • Control Scope
  • Summary Exercise
  • Practice Exercises
  • Practice Test

6. Project Time Management

  • Overview of Project Time Management
  • Define Activity
  • Sequence Activity
  • Estimate Activity Resource
  • Estimate Activity Duration
  • Develop Schedule
  • Control Schedule
  • Summary Exercise
  • Practice Exercises
  • Practice Test

7. Project Cost Management

  • Overview of Project Cost Management

  • Estimate Costs

  • Determine Budget

  • Control Costs

  • Summary Exercise

  • Practice Exercises

  • Practice Test

8. Project Quality Management

  • Overview of Project Quality Management
  • Plan Quality
  • Perform Quality Assurance
  • Perform Quality Control
  • Summary Exercise
  • Practice Exercises
  • Practice Test

9. Project Human Resource Management

  • Overview of Project Human Resource Management
  • Develop Human Resource Plan
  • Acquire Project Team
  • Develop Project Team
  • Manage Project Team
  • Summary Exercise
  • Practice Exercises
  • Practice Test

10. Project Communication Management

  • Overview of Project Communication Management
  • Identify Stakeholders
  • Plan Communications
  • Distribute Information
  • Manage Stakeholder Expectations
  • Report Performance
  • Summary Exercise
  • Practice Exercises
  • Practice Test

11. Project Risk Management

  • Overview of Project Risk Management
  • Plan Risk Management
  • Identify Risks
  • Perform Qualitative Risk Analysis
  • Perform Quantitative Risk Analysis
  • Plan Risk Response
  • Monitoring and Control Risks
  • Summary Exercise
  • Practice Exercises
  • Practice Test

12. Project Procurement Management

  • Overview of Project Procurement Management
  • Plan Procurements
  • Conduct Procurements
  • Administer Procurements
  • Close Procurements
  • Summary Exercise
  • Practice Exercises
  • Practice Test

13. Professional Responsibility

  • Overview
  • History and vision of PMI's Code of Ethics and Professional Conduct
  • PMI's Code of Ethics and Professional Conduct
  • Professional and Social Responsibility
  • Section Review
  • Recurring Themes - PMP Exam
  • Practice Test
  • End of Course Review
  • Simulated Practice Exam

Course Exercises

  • Each chapter contains practice exercises targeted at the range of learning styles (Visual, Kinesthetic, Auditory)
  • Network Diagram Exercises
  • Earned Value Exercises
  • Practice Tests

Registration Fees
Both classroom training and virtual (online) training formats are available.

The per student registration fee for the hands-on classroom session is $2695, and includes the seminar, course materials, breakfast, morning and afternoon refreshments.

The registration fee for virtual training session is $2,395.

Classoom training begins at 8:30 AM each day and concludes at 4:30 PM unless otherwise directed. Please arrive early on the first day to sign-in and meet fellow attendees. If you register less than one week in advance of a class, please bring your confirmation letter. Business casual attire is appropriate. For information on virtual training session start and stop times, refer to the course schedule below.

Register securely online with confidence or please call (708) 246-0320

Seminar Schedule
Jul 19-22, '10 New Orleans, LA Pan American Center (Location Information)
Jul 19-22, '10 Norfolk, VA GCA Training Facility (Location Information)
Jul 19-22, '10 Las Vegas, NV Executrain (Location Information)
Jul 19-23, '10 11:00 AM-7:30 PM ET Virtual Classroom
Jul 26-29, '10 Los Angeles, CA Microtek (Location Information)
Jul 26-29, '10 Washington, DC Arlington Center (Location Information)
Aug 2-5, '10 San Jose, CA Santa Clara Offices (Location Information)
Aug 2-5, '10 Rockville, MD Bolger Center (Location Information)
Aug 2-5, '10 Raleigh, NC Cary Center (Location Information)
Aug 9-12, '10 New York, NY New York Office (Location Information)
Aug 9-12, '10 Ft. Lauderdale, FL Executrain (Location Information)
Aug 9-12, '10 Baltimore, MD Mt. Washington Ctr  (Location Information)
Aug 9-12, '10 Chicago, IL Schaumburg Offices (Location Information)
Aug 16-19, '10 Morristown, NJ Morristown Center (Location Information)
Aug 16-19, '10 San Diego, CA San Diego Coference Ctr. (Location Information)
Aug 16-19, '10 Kansas City, KS Sirius Systems (Location Information)
Aug 16-19, '10 Washington, DC Arlington Center (Location Information)
Aug 23-26, '10 San Francisco, CA Microtek (Location Information)
Aug 23-26, '10 Austin, TX Executrain of Austin (Location Information)
Aug 23-26, '10 Atlanta, GA Atlanta Training Ctr (Location Information)
Aug 23-26, '10 Dallas, TX Irving Training Ctr (Location Information)
Aug 30-Sep 3, '10 11:00 AM-7:30 PM ET Virtual Classroom
Aug 30-Sept 2, '10 Charlotte, NC Metrotek (Location Information)
Aug 30-Sept 2, '10 Washington, DC Arlington Center (Location Information)
Oct 11-15, '10 11:00 AM-7:30 PM ET Virtual Classroom
Sept 13-16, '10 San Jose, CA Santa Clara Offices (Location Information)
Sept 13-16, '10 Dulles, VA Microtek (Location Information)
Sept 13-16, '10 Chicago, IL Schaumburg Offices (Location Information)
Sept 20-23, '10 Sacramento, CA e-Business Facility (Location Information)
Sept 20-23, '10 Raleigh, NC Cary Training Ctr (Location Information)
Sept 21-24, '10 Phoenix, AZ Black Canyon Ctr. (Location Information)
Sept 27-30, '10 Indianapolis, IN Indianapolis Center (Location Information)
Sept 27-30, '10 New York, NY New York Office (Location Information)
Sept 27-30, '10 Columbus, OH Dublin Training Ctr (Location Information)
Sept 27-30, '10 San Antonio, TX San Antonio Meeting Ctr (Location Information)
Sept 27-30, '10 Washington, DC Arlington Center (Location Information)
Sept 28-Oct 1, '10 Miami, FL Executrain (Location Information)
Oct 4-7, '10 Rockville, MD Bolger Center (Location Information)
Oct 4-7, '10 Kansas City, KS Sirius Systems (Location Information)
Oct 4-7, '10 Dallas, TX Irving Training Ctr (Location Information)
Oct 4-7, '10 Atlanta, GA Atlanta Training Ctr (Location Information)
Oct 11-14, '10 San Francisco, CA Microtek (Location Information)
Oct 11-14, '10 Philadelphia, PA Microtek (Location Information)
Oct 18-21, '10 Washington, DC Arlington Center (Location Information)
Oct 18-21, '10 Orlando, FL Microtek (Location Information)
Oct 18-21, '10 Minneapolis, MN Euler Training Ctr (Location Information)
Oct 18-21, '10 Dulles, VA Microtek (Location Information)
Oct 25-28, '10 Irvine, CA San Antonio Learning Ctr (Location Information)
Oct 25-28, '10 San Jose, CA Santa Clara Offices (Location Information)
Oct 25-28, '10 Morristown, NJ Morristown Offices (Location Information)
Oct 25-28, '10 Irvine, CA Executrain (Location Information)
Oct 26-29, '10
Special 5-day course, $1995
Ft. Lauderdale, FL Florida Training Ctr (Location Information)
Nov 1-4, '10 St. Louis, MO Eric Newman Center (Location Information)
Nov 1-4, '10 Houston, TX Texas Conference Ctr (Location Information)
Nov 1-4, '10 Denver, CO Microtek (Location Information)
Nov 1-4, '10 Chicago, IL Schaumburg Offices (Location Information)
Nov 1-4, '10 Boston, MA Microtek (Location Information)
Nov 8-11, '10 Washington, DC Arlington Center (Location Information)
Nov 8-11, '10 Raleigh, NC Cary Training Ctr (Location Information)
Nov 8-11, '10 New York, NY New York Office (Location Information)
Nov 8-11, '10 Atlanta, GA Atlanta Training Ctr (Location Information)
Nov 15-18, '10 Dallas, TX Irving Training Ctr (Location Information)
Nov 29-Dec 2, '10 San Jose, CA Santa Clara Offices (Location Information)
Nov 29-Dec 2, '10 Los Angeles, CA Microtek (Location Information)
Nov 29-Dec 2, '10 Dulles, CA Microtek (Location Information)
Nov 29-Dec 3, '10 11:00 AM-7:30 PM ET Virtual Classroom
Dec 6-9, '10 Washington, DC Arlington Center (Location Information)
Dec 6-9, '10 San Francisco, CA Microtek (Location Information)
Dec 6-9, '10 Seattle, WA Kirkland Center (Location Information)
Dec 6-9, '10 New York, NY New York Office (Location Information)
Dec 6-9, '10 Morristown, NJ Morristown Center (Location Information)
Dec 13-16, '10 Chicago, IL Schaumburg Offices (Location Information)

Click here to see the entire seminars calendar, dates & locations


Payment is due prior to the seminar.  If payment is not received, a credit card hold will be required for participation.  This card will only be processed if payment has not been received within two weeks following the seminar.

Cancellation Policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund.  Cancellations within fourteen days of the seminar start date will be subject to an administrative fee of $400.

In the unlikely event that a seminar must be cancelled, you will be notified at least two weeks prior to the seminar date.  Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.  As seminars are cancelled for under-enrollment from time to time, we strongly recommend that registrants traveling by air purchase only refundable tickets.

Seminar agenda subject to change.

Home

Contact Center Seminars
Telecom Seminars

Help Desk Books
Call Center Management
Tech Support Resources
Contact Center Technology
Online Support
Customer Satisfaction
Knock Your Socks Off
Help Desk Institute
Telecom Books
Communication Skills
Call Center Monitoring
Metrics & Benchmarking
CRM
Hiring, Training, & Retention
Outbound Telebusiness
Novelties, Gifts, & Humor
Bargain Books (50% off)

Subject Index
Catalog Index

Ways to Order
Shipping Options
About Us
Contact Us


The Resource Center for Customer Service Professionals LLC
PO Box 401, Western Springs, IL  60558
  Tel: (708) 246-0320   Fax: (708) 246-0251

Copyright © 2009-2010 Resource Center for Customer Service Professionals, LLC.  All rights reserved.
Last modified July 16, 2010