Call Center Humor: The Best of Greg Levin's "In Your Ear" Satire Columns, by Greg Levin, softcover, 108 pages, 2009, $14.95 now $10.46 (30% off)


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In Your Ear satire columnist Greg Levin has been providing comic relief to call center professionals for years with his parodies, spoofs, and ironical views of the industry.  Whether he's deliberating about the benefits of "screech recognition," or exploring mythical call center creatures, such as the "ACDemon" or "IVRgolye," or outlining the key tenets for taking your center down the road to mediocrity, Greg's wry take on the call center world is guaranteed to lighten your mood.


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