Certified Telecom Audit Specialist
4-day telecom training course $3,195
Dates, Locations and Registration

  Special Offers!


In this training course telecom professionals will learn how to save and recover cost  associated with telecom services in their organization. The Certified Telecom Audit Specialist Boot Camp presents tools and methods to efficiently manage all aspects of telecom invoicing and analysis to keep costs under control at all times.

Buy attending the CTAS Boot Camp, participants will be able to:

  • Identify savings

  • Implement savings strategies

  • Negotiate credits with service providers

  • Mine telecom invoices for cost component details

  • Read and understand customer service records (CSRs)

  • Navigate service provider tariffs and service/price guides

  • Mine telecom contracts for financial, technical, and operational information

The CTAS Boot Camp establishes a framework of strategies to assist telecom professionals implement operational and financial management best practices supporting telecom management excellence.

You will Learn:

  • Service provider invoice essentials
  • Service provider contract essentials
  • Rate verification and error identification
  • Contract compliance verification
  • Negotiation of credits for overcharges and errors
  • Invoice and contract consolidation
  • Strategies and techniques for successful service provider negotiations
  • Financial management and cost control strategies

Application of the principles learned during this training course will enable you to affect the operational efficiency and total cost of telecom ownership (TCTO) in your organization.

Who Should Attend

This training course is designed for Telecom Managers, IT/IS Managers, Telecom Analysts, Telecom Specialists, and Accounts Payable Specialists. The course is also ideal for those who wish to certify their skills in telecom auditing and are responsible for any of the following telecom elements:

  • Validating invoice accuracy

  • Processing invoices for payment

  • Contracting with service providers

  • Managing a telecom budget

Whats Covered

The CTAS Boot Camp identifies key components of successful telecom invoice analysis and focuses on four cost areas:

  • Local Service Analysis
  • Long distance service analysis
  • Data distance analysis
  • Wireless Service Analysis

Each area is a building block of a proven methodology that will enable participants to manage their telecom invoices and costs more effectively.

Certification Program

Individuals must complete 32 hours (four days) of Boot Camp training, successfully complete skills-based projects, and pass a certification exam to earn Certified Telecom Auditing Specialist credentials. The projects and exam are completed during the training course.

Registration Fees
The per student registration fee for this seminar is $3,195 and includes training and certification, course materials, skills-based project, and testing fees for all required training courses to complete the certification.

Class begins at 8:30 AM and ends at 5:00 PM.  Please arrive at 8:15 AM.

To register, follow the "Book Now" link or please call (708) 246-0320

Seminar Schedule
No schedule at this time                    

Click here to see the entire seminars calendar, dates & locations

Payment is due prior to the conference.  If payment is not received, a credit card hold will be required for participation.  This card will only be processed if payment has not been received within two weeks following the conference.

Cancellation Policy.  Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $500.  Or, you may transfer your registration to another member of your company at no additional charge.  Registrants canceling within fourteen days of the seminar will receive training credit, less administrative fees of $500 toward any other Resource Center seminar.

 In the unlikely event that a seminar must be cancelled, you will be notified at least one week prior to the seminar date. Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.


Contact Center Seminars
Telecom Seminars

Help Desk Books
Call Center Management
Tech Support Resources
Contact Center Technology
Online Support
Customer Satisfaction
Knock Your Socks Off
Help Desk Institute
Telecom Books
Communication Skills
Call Center Monitoring
Metrics & Benchmarking
Hiring, Training, & Retention
Outbound Telebusiness
Novelties, Gifts, & Humor
Bargain Books (50% off)

Subject Index
Catalog Index

Ways to Order
Shipping Options
About Us
Contact Us

RCCSP Professional Education Alliance
PO Box 401, Western Springs, IL  60558
Tel: (708) 246-0320   Fax: (708) 246-0251

Copyright © 2006-2011  RCCSP LLC.  All rights reserved.
Last modified July 22 2011