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E-Writing: 21st-Century Tools for Effective Communication, by Dianna Booher, softcover, 387 pages, $24.99



In an era when written communication in the workplace is more crucial than ever, at a time when many professionals all but completely eschew face-to-face dealings, E-WRITING is poised to become the new bible of business writing.  Accessible and inviting, this Web-savvy "how-to" book promises to transform anxious e-mail hacks and mediocre memo writers into eloquent electronic scribes in no time at all.

Inside you will learn how to:

  • combat counterproductive e-mail habits
  • write authoritatively and persuasively, with a clear message that generates quick action
  • handle e-mail and letter correspondence efficiently and effectively
  • select an appropriate style for the audience you're addressing
  • heighten your professional image, self-confidence, and career prospects.

Practicing what she preaches, award-winning communicator and bestselling author Dianna Booher writes in a refreshingly straightforward style and has organized E-WRITING to make on-the-spot referencing a snap.  Keep it handy; refer to it often - and your online mailbox will never be the same again.

Table of Contents

  1. Select the Right Medium to Communicate
  2. Follow the Rules of E-Mail Etiquette to Create the Proper Image
  3. Compose Clear, to-the-Point Messages
  4. Aim to Get Attention for Your Own E-Mail
  5. Manage High-Volume E-Mail Effectively
  6. Become Savvy About E-Mail Mechanics
  7. Make Sure You're Legal
  8. Counterproductive Communication Habits
  9. Consider Your Audience for the Proper Approach
  10. Anticipate Special Reader Reactions
  11. Outline Your Message Functionally
  12. Develop the First Draft Quickly
  13. Edit for Content and Layout
  14. Edit for Grammar
  15. Edit for Clarity
  16. Edit for Conciseness
  17. Edit for Style
  18. Guidelines for Document Variations on the MADE Format
  19. Meeting Minutes
  20. Service and Inspection Reports
  21. Procedures
  22. Formal Technical Reports
  23. Proposals
  24. Websites

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Last modified January 17, 2012