Desk & Support Center
Your worries are over. Months of requirements analysis, vendor demos, and seemingly endless meetings are behind you. But wait -- if the plan is to implement the system widely throughout your company, you can count on a long string of new headaches... unless you are prepared for what lies ahead. Systems implementation consultant Al Starke presents the important planning considerations that can ease your pain, from dealing with management expectations, customization and process issues, to resource shortages and additional spending.
Table of Contents
Appendix - Where to learn more
The Resource Center for Customer Service
Tel: (708) 246-0320 Fax: (708) 246-0251
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Last modified January 17, 2012